1. Overview
We want you to feel confident when purchasing. This policy explains eligibility windows, exceptions, and request steps for refunds.
Legal
Last updated: January 2025
We want you to feel confident when purchasing. This policy explains eligibility windows, exceptions, and request steps for refunds.
The trial is a low-cost access period to evaluate premium functionality. Trial charges are generally non-refundable.
Monthly plans may be eligible for a refund request within 7 days of initial purchase. Renewals are generally non-refundable, but you may cancel future billing anytime.
Yearly plans may be eligible for a full refund request within 14 days of initial purchase. After that, prorated decisions may be considered case by case.
Email support@resumescraft.com with account email, purchase date, plan type, and reason for request. We review requests as quickly as possible.
Refunds may be denied for policy violations, expired request windows, or abusive payment disputes that bypass support review.
Cancellation stops future renewals. Refunds return previously charged amounts. Canceling does not automatically issue a refund.
For billing questions, email support@resumescraft.com or use the Contact page.